Is there an airport nearby?

Yes, Boston Logan Airport is just a 20 minute cab ride from the hotel. For more information, see our directions.

Do you provide shuttles to the airport?

No, but we’re happy to hire cab service for the 20-minute ride.

Is there valet parking? If so, how does the valet parking work?

Cambridge hotel parking is increasingly rare, and we’re pleased to offer valet parking to our guests. There’s a $16 charge per vehicle, per evening. See our directions and parking information here.

What’s the best way to get around the city?

To explore nearby neighborhoods, our hotel includes a complimentary shuttle service to attractions located within two miles of the hotel from 7:00 a.m. to 9:30 p.m. For destinations further afield, Boston’s MBTA is one of the largest subway systems in the country, with 172 million rides taken each year. We have frequent shuttle service to the MBTA Red Line, which provides direct service to Harvard Square and Downtown Boston. See our directions and parking information here.

Is there housekeeping service?

Yes, and turndown service is available upon request

What type of in-room technology can I expect?

Guests at Freepoint Hotel enjoy complimentary wifi, 32-inch flat-screen televisions, as well as bedside USB charging stations. Learn more about Freepoint Hotel accommodations here.

If I love some of the items in my room, can I purchase them and take home with me?

We’re so glad to hear that! Robes and umbrellas may be purchased.

Can you check in early?

We will try our best to accommodate your request. Please contact the hotel directly to arrange.

How late can we check in?

Front desk staff is available to check you in 24 hours a day.

Can I store my luggage before or after I check out?

Yes, you may. Please contact the hotel directly to arrange.

Can I have my clothes laundered and dry cleaned?

Yes, you may. Please contact the hotel directly to arrange.

How do I schedule a wake-up call?

We can arrange wake-up calls. Please contact the front desk staff to arrange a time.

Can I have ice sent to my room?

Please speak with the front desk staff directly to arrange.

If I am traveling on business, what types of services can you support me with?

We have an on-site, 24-hour business center with computers and convenient printing service.

What types of wellness services can I get at the hotel?

We are proud to partner with local beauty brand Living Proof to outfit our guest bathrooms with award-winning hair care products. We also have a state-of-the-art fitness center on property.

Do you have a gym? if so, what type of equipment can I expect?

Freepoint Hotel’s 24-hour secure fitness center has everything you need to keep up with your fitness routine when away from home. Our fitness center includes elliptical machines, treadmills and recumbent bicycle, a versatile weight machine, a large selection of free weights, kettlebells, medicine balls, foam rollers, mats, a rope trainer, a pull-up bar and a bench.

Can I send a package to the hotel?

We will try our best to accommodate your request. Please contact the hotel directly to arrange.

Are there smoking rooms? And can I smoke in public spaces?

Freepoint Hotel is a smoke-free property.

Can I bring my pet to the hotel?

You may! Freepoint Hotel is a pet-friendly hotel, and we gladly welcome your four-legged companions. Please find more information about our pet services here.

Can I leave my car in the parking garage after checking out? Will there be an additional charge?

The parking charge is good for 24 hours.

Will my credit card be charged when I make my reservation?

Credit card charges will vary depending on rate. Please check the Terms & Conditions of the offer you are booking. Some reservations require a deposit and will be charged at the time or reservation, while others will store credit card information until check-in.

What is your cancellation policy?

We have a basic 48-hour cancellation policy. Some packages may be non-refundable.

Do all of your rooms have private baths?

Yes, all rooms have private baths. Learn more about Freepoint Hotel accommodations here.

Are there restaurants nearby other than the ones in the hotel?

There’s nothing you can’t find to whet your appetite at Cambridge restaurants, which range from upscale Italian and elegant dining rooms serving prix-fixe menus to casual bakeries and coffee shops. These are Freepoint Hotel’s top picks for cafes and restaurants in Cambridge.

Do you have room service?

Yes. Room service is available for breakfast from 7 to 11am and for dinner from 5pm to midnight from Freepoint Kitchen, our restaurant from chef Matthew Gaudet. Learn more about dining at Freepoint Hotel here.

Is breakfast included?

Breakfast is not included in most bookings, but our on-property restaurant, Freepoint Kitchen and Cocktails, serves breakfast daily. For something lighter, there is also a Starbucks on-property. Learn more about dining at Freepoint Hotel here.

Is my ID/passport required at check-in?

Yes. An ID or passport and credit card are required at check-in.

Where are you located?

Freepoint Hotel is located at 220 Alewife Brook Pkwy, Cambridge, MA 02138. It’s in West Cambridge, conveniently located near the MBTA Red Line which connects visitors directly to downtown Boston and beyond. See our directions and parking information here.

Do you have onsite laundry service?

We’ll gladly arrange for your clothes to be cleaned by our trusted laundry partner.

Does your hotel offer currency exchange?

No, it does not. There are multiple Travelex offices and banks in Cambridge and Boston that can. Please contact the hotel directly for more information.

Are there minibars in the rooms?

Yes, each room features a stocked minibar. You can find a complete list of Freepoint Hotel amenities here.

What should I do and see during my stay?

We have so many recommendations for what you should see and do during your stay. For more information please visit our Neighborhood Guide and blog, which we regularly update with Cambridge activities and events.